Trust Marketing
38,College Road,
Nungambakkam
Chennai – 600006
Contact Details : Mr Periathambi – 9884041000 – thambi@trust.co.in
Synway Gsm Gateway Models
Frequently Asked Questions(FAQ)
What is the delivery time for Gsm Gateway ?
What is the warranty policy for Gsm Gateway ?
All Gsm Gateway system carries an on site manufacturers warranty of 12 months from date of installation & further 24 months of carry in warranty.
Is the warranty terms for Gsm Gateway unconditional & no questions asked ?
Every warranty offered for Gsm Gateway is conditional and is applicable only against manufacturing defects. However if the damage is due to site related issues like lightning strike, high voltage, water/coffee spillage, the warranty becomes null and void.
Where do I login service issues for Gsm Gateway ?
* Download our mobile APP “Genie” and you can register your complaint on the app.
* Chat with our Customer Care Executive in our website https://trust.co.in/.
* Send an email to service@trust.co.in.
* Call our 24 * 7 customer care number 9884266666.
What is the cost of AMC for Gsm Gateway ?
When you procure Gsm Gateway from Trust Marketing, you get a unique service package called SMS(Smart-Maintenance-Service). You can buy 6/12/24 visits for your Gsm Gateway with unlimited time validity, means unused visits for the year gets rolled over to next year with unlimited validity. Your Hardware Coverage & Maintenance visits are optional. This concept is new & refreshing and only offered by us in India. With every hardware becoming very reliable and use-throw concept, this works well and brings huge savings against every year compulsory ransom AMC to attend your complaint.
Since 1995, over 3,000 service providers, software developers and system integrators have deployed Synway’s offerings to deliver a broad range of TDM and VoIP-based applications worldwide, including Unified Communications, SIP Trunking, Call Center, Mobile VAS, Faxing, Conferencing, Call Recording as well as Asterisk-based Open Source Applications. With dedicated teammates and well-known premium services, Synway makes consistent efforts to deliver partners with a variety of customizable, highperformance and cost effective voice communications products. Kindly Visit Brand Owners Authorised website for further details : http://www.synway.net/
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