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Frequently Asked Questions(FAQ)
What is the delivery time for Ip Phone ?
What is the warranty policy for Ip Phone ?
All Ip Phone carries an on site manufacturers warranty of 12 months from date of delivery.
Is the warranty terms for Ip Phone unconditional & no questions asked ?
Every warranty offered for Ip Phone is conditional and is applicable only against manufacturing defects. However if the damage is due to site related issues like lightning strike, high voltage, water/coffee spillage, the warranty becomes null and void.
Where do I login service issues for Ip Phone ?
* Download our mobile APP “Genie” and you can register your complaint on the app.
* Chat with our Customer Care Executive in our website https://trust.co.in/.
* Send an email to firstname.lastname@example.org.
* Call our 24 * 7 customer care number 9884266666.
What is the cost of AMC for Ip Phone ?
When you procure Ip Phone from Trust Marketing, you get a unique service package called SMS(Smart-Maintenance-Service). You can buy 6/12/24 visits for your Ip Phone with unlimited time validity, means unused visits for the year gets rolled over to next year with unlimited validity. Your Hardware Coverage & Maintenance visits are optional. This concept is new & refreshing and only offered by us in India. With every hardware becoming very reliable and use-throw concept, this works well and brings huge savings against every year compulsory ransom AMC to attend your complaint.