Product Current Status : Active
Established in 1991, Matrix is a leader in security and telecom solutions for modern businesses and enterprises. Matrix, an innovative, technology driven and customer focused organization, is committed to keep pace with the revolutions in security and telecom industries. Matrix Telecom Solutions including Unified Communications, IP-PBXs, Digital EPABXs, VOIP Gateways, GSM Gateways and IP Phones are marketed in 50+ countries through a global network of 2500+ partners. Kindly Visit Brand Owners Authorised website for further details : https://www.matrixtelesol.com/
Frequently Asked Questions(FAQ)
What is the delivery time for Epabx ?
What is the warranty policy for Epabx ?
All Epabx system carries an onsite manufacturers warranty of 12 months from date of installation or 18 months from date of delivery whichever comes first.
Is the warranty terms for Epabx unconditional & no questions asked ?
Every warranty offered for Epabx is conditional and is applicable only against manufacturing defects. However if the damage is due to site related issues like lightning strike, high voltage, water/coffee spillage, the warranty becomes null and void.
Where do I login service issues for Epabx ?
* Download our mobile APP “Genie” and you can register your complaint on the app.
* Chat with our Customer Care Executive in our website https://trust.co.in/.
* Send an email to firstname.lastname@example.org.
* Call our 24 * 7 customer care number 9884266666.
What is the cost of AMC for Epabx ?
When you procure Epabx from Trust Marketing, you get a unique service package called SMS(Smart-Maintenance-Service). You can buy 6/12/24 visits for your Epabx with unlimited time validity, means unused visits for the year gets rolled over to next year with unlimited validity. Your Hardware Coverage & Maintenance visits are optional. This concept is new & refreshing and only offered by us in India. With every hardware becoming very reliable and use-throw concept, this works well and brings huge savings against every year compulsory ransom AMC to attend your complaint.